Shipping

The product will be Shipped in 2-3 working days and will delivered to you within next 5-7 days, based on your location.

 

Return policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return, but the product should be unworn or unused.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If you want to start a return, contact us at products@dhiindia.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.

Feel free to contact us for any return questions at products@dhiindia.com.

Damages and issues
Please take a look at your order when it's received and let us know immediately if the item is defective or damaged or if you received the wrong item so we can evaluate the issue and make it right.

Exceptions/non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please feel free to contact me if you have questions or concerns about your item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take a minimum of 10 working days time for your bank or credit card company to process and post the refund.